Your privacy is important to us. FW Enterprises Ltd and its parents, subsidiaries, affiliates, and authorized third-party representatives (collectively referred to in this Privacy Policy as “Fairwinds”).

At Fairwinds, one of our main priorities is the privacy of our visitors and we take great care in protecting your personal information.

For this reason, we have taken steps to ensure the protection of any personal information collected. Outlined in this policy is how we use that information.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through email at info@fairwinds.ca .

This privacy policy generally applies to all personal information collected by Fairwinds about any individual or entity that interacts with us, including users of our website located at Fairwinds.ca, book.fairwinds.ca and any other website or mobile application (collectively referred to in this Privacy Policy as “Website”) where this Privacy Policy is posted.

Consent

By using our Website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information. If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

Use of Personal Information

We use the information we collect in various ways, including to:

• to establish, develop and preserve our business relationship with you;

• to reply to your requests, inquiries and comments;

• to authenticate your identity and to ensure our records are accurate;

• enhance your customer experience with us;

• to meet legal and regulatory requirements;

• to meet contractual requirements relating to the services we provide;

• to book reservations, process payments, provide customer service, and keep in touch with guests after departure;

• provide, operate, and maintain our Website;

• improve, personalize, and expand our Website;

• understand and analyze how you use our Website;

• develop new products, services, features, and functionality;

• communicate with you, either directly or through one of our partners, contractors, representatives or affiliates, including for customer service, to provide you with updates and other information relating to the Website, and for marketing and promotional purposes; and

• find and prevent fraud to better protect you and other customers.

Sharing of Your Personal Information

Your personal information may be made availably by Fairwinds to third parties or service providers to fulfill the purposes for which it has been collected as set forth in this Privacy Policy. Fairwinds will not sell, rent or trade your personal information to any third party. However, we may share your personal information when authorized by law or as follows:

• Service Providers. We may hire service providers, which may be affiliates, to perform services on our behalf.

• Business Transactions. We may share personal information to third parties in connection with the fulfillment of the transaction.

• Legal and Regulatory Requirements. From time to time, Fairwinds may be compelled to share personal information in response to a law, regulation, court order, subpoena, valid demand, search warrant, government investigation or other legally valid request.

• With your consent. Other than for the purposes listed above, we may, with your implied or express consent, share your personal information outside of our group of companies, in accordance with applicable laws.

Links to Other Websites

Our Website may contain links or references to other websites. Please be aware that we do not control other websites and that this Privacy Policy does not apply to those websites.

Log Files

Fairwinds follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this as part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, Fairwinds uses ‘cookies'. These cookies are used to store information including visitors' preferences, and the pages on the Website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

CCPA Privacy Policy (applies only to California consumers)

Under the CCPA, among other rights, California consumers have the right to:

• Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

• Request that a business delete any personal data about the consumer that a business has collected.

• Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at info@fairwinds.ca .

General Data Protection Regulation (GDPR)

In situations where Fairwinds is subject to the GDPR, it will process personal information of individuals located in the European Union in accordance with this Privacy Policy and the additional terms contained in this section. To make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

• The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at info@fairwinds.ca .

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Fairwinds does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our Website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.